I went to chat and waited 40 mins to be connected(Fairly quick,usually waiting over 1hr 20min) I went onto the chat this morning after winning another 5 free bonus for live casino, this was at 6.17am I was surprised to find no info for my winnings, the box that said get my spins was claimed and dissapeared, and since then, every single bonus i am eligible for will not show me an opt in button!Īnd its definetely NOT an issue on my end, im fairly tech savvy and understand whats going on in its entirety. I completed the 5 spins and won just over 5£, i then exited the game to check what wagering requirements i had to complete. The issue first arose when i was able to opt into last weeks 5 daily spins on age of the gods, I sent countless screenshots for them showing the issue, ive won 5eur bonus funds 3 or 4 times in the past 2 weeks, and couldnt claim one! Im having issues Opting into ANY bonuses given to me by William Hill.īe it from *The Big Spin/Mega Spin*, Daily Live Casino ScratchCard, 5 Daily Slots'O'Gold spins.Įach day the Opt-In buttons are not appearing and support wont help at all. I've played and deposited hundreds over the past year there with never any issues with any severity.Īnd have always been able to resolve problems up until now Following this website past three years, joined today as need some advise in regards to an issue im experiencing at William Hill.
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